At HONEYCOMB™ (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website and place orders through our store.

1. Information We Collect

• Information you provide: name, email address, phone number, shipping/billing address, and messages sent through forms or WhatsApp.
• Order information: products ordered, order history, and transaction details.
• Technical information: IP address, browser type, device info, and usage data (through cookies/analytics tools).
• Payment information: payments are processed by third-party payment providers. We do not store full card/payment credentials on our servers.

2. How We Use Your Information

• To process and deliver your orders.
• To provide customer support and order updates.
• To respond to inquiries and custom/bulk order requests.
• To improve website performance, products, and user experience.
• To prevent fraud, abuse, and unauthorized activity.
• To comply with legal and tax obligations.

3. Sharing of Information

We only share your data when necessary, such as with payment gateways, shipping/courier partners, analytics providers, and service providers that help us operate our store. We do not sell your personal information.

4. Cookies and Tracking

Our website may use cookies and similar technologies to keep your cart/session active, analyze traffic, and improve performance. You can control cookies through your browser settings.

5. Data Retention

We keep your personal data only as long as needed for business purposes, support records, legal compliance, and order/account history requirements.

6. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no online platform can guarantee absolute security.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us. We will respond within a reasonable timeframe, subject to legal and operational requirements.

8. Children’s Privacy

Our store is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have privacy-related questions, contact us at:

• Email: info@honeycomb3d.store
• WhatsApp: +94 70 300 9064